Philip Low, Managing Director
Mr Low has managed research projects on behalf of a range of clients internationally. Prior to founding BroadGroup, he was deputy managing director of The Phillips Group, and headed the consultancy practice. His current focus includes enabling companies to develop their marketing strategies in data services, wireless broadband pricing, market entry and internationalisation.

He has personally provided strategic advice to, and conducted analysis projects for, international operators in Europe and Asia and has managed projects won with PTOs, regulatory bodies and institutions including the DTI, ITU, European Commission and the ITU/World Bank.

He holds a BA (Hons) degree in International History and Politics from Leeds University, and is currently completing his dissertation for an masters degree in International Marketing at Strathclyde University Graduate Business School. He has authored two published works, Exchange: the role of online exchanges in wholesale telecommunications (October, 1999) and Pricing and Marketing Wireless Hotspots, (January 2003). He has particular experience of Asia including six years based in the region.

Nicola Hayes, Vice President
Formerly Managing Partner of the Consultancy Practice at The Phillips Group (subsequently PBI Media). Nicola has been involved in some of the most successful multi-client studies undertaken by the Group, including City Based Fibre in Europe and Dark Fibre in Southern and Central Europe as well as numerous custom client projects covering regulatory issues, ASPs , webhosting and colocation. Nicola has experience in dealing with issues related to telecommunications rights of way for the construction of fibre-optic networks and has dealt extensively with National Regulatory Authorities throughout Europe as well as the European Commission and the FCC. She is also a regular speaker at international conferences.

She holds an LL.B (Hons) in Law from the University of Leeds, a Masters degree in International Law from the University of Leiden (Netherlands) and is a member of the Bar of England & Wales.

Mark Langworth, Chief Technology Officer
Mark Langworth has been in the IT industry for eightteen years, starting his career as an Operations Supervisor for an IBM Reseller.

Since that point, his roles have been varied including support, consultancy, web design and development, network/systems design and implementation, networking, databases and management. Platforms have included Sys 36, Sys 38 and AS400 IBM midrange systems as well as PC platforms using both Novell and NT.

Mark has worked for many large and well known companies such as Perpetual Unit Trust, Martin Baker Aircraft, Travelex, The Automobile Association and Telstra in Australia.

Mark is also Managing Director of Urban Marketing Global Ltd, a company focused on providing marketing services to the ICT sector.

Nick Topham, Associate Director and Head of Wholesale Practice
Holding extensive experience in the ICT sector, Nick Topham specialises in providing advisory services to telecommunications operators and regulators, and in conducting business development activities in developing world markets, primarily in the Middle East and S.E. Asia. He also offers “business turnaround”, acquisitions and market development consultancy in the TMT sector.

His earlier roles include Founder and CEO of Equitel Communications focused on communications in developing markets, prior to which he was Director of the Global Communications and Entertainment practice at Arthur Andersen where he advised service provider organisations internationally on issues ranging from privatisation, valuations and acquisitions to the development of global services. During this time he managed the privatisation of Telecom Malta, and has also acted as consultant advisor to the operator in Oman.

His career has included thirteen years at BT where he was latterly Head of Market Development and Strategy for BT International Carrier Services. Nick was responsible for BT wholesale strategy in the context of the evolving international telecommunications market. He was also responsible for the strategy, product development and launch of the innovative wholesale refile product, Select, that subsequently carried billion of minutes.

He holds a bachelors degree in Bio-Medical Electronics, and a masters in Telecommunications Business from University College London.

Keith Breed, Research Director
An independent consultant since 2005, Keith has been engaged on several market research projects which involve analysing the main trends affecting the telecommunications and IT sectors.

He has written several articles for Total Telecom Magazine, including subjects such as the growth of long-distance Ethernet services; the rise of the Virtual Network Operator; trends in the wholesale voice market and a survey of the pros and cons of network convergence for the enterprise. He is now a contributing editor to the magazine.

Keith has previously been responsible for sales and marketing in the European Head-quarters of Japanese carriers NTT Com and KDD, and has had experience of setting up and managing corporate & wholesale sales and marketing departments. He has particular experience of the global telecommunications industry, including Japan and Asia.

Prior to joining KDD, he was a Product Manager with Mercury Communications, and after finishing his MBA, started work as a Market Analyst in BT UK’s Marketing Strategy Unit.

He has an MBA from Bradford University, and his original degree is in Modern History with Economics from Manchester University.

Caroline Hitchins, Business Development Director
Caroline began her career in telecoms as Sales Manager at Phillips Tarifica, responsible for the selling of reports, research and consultancy services. She was thereafter promoted to Senior Business Development Manager within Tarifica's parent company, The Phillips Group (subsequently PBI Media). In this role, Caroline headed up exhibition and sponsorship sales for the international series of Billing events, in addition to being directly responsible for advertising opportunities within "Billing" magazine. Blue Chip companies such as Compaq, IBM, BT, Lucent and Logica were amongst her major clients.

Caroline took a break from the world of telecommunications whilst having two children but we are pleased to welcome her back to manage our Business Development activities. She has a degree in French from the Sorbonne University, Paris.

Rosie Woolley, Logistics Director
Rosie’s background is predominantly in housing management, in particular the management of social housing estates for a London borough.

She also has a wealth of experience within the special needs sector, from managing care in the community housing projects to providing adult education teaching support at Richmond College.

She now manages all client relationships for BroadGroup events, including speakers as well as the logistical requirements of event sponsors.

Rosie holds a BA Hons in Humanities from the University of Humberside in Hull.